August 24, 2010 New I-Suite Installers Version 10.01.02 and Patch 10-1

There are new installers available for I-Suite Version 10. The new Version 10.01.02 installers address a major install issue. Version 10.01.02 installers also include all changes in Patch 10-1.

For users that already have 10.01.01 installed, install Patch 10-1. The patch addresses recently identified application issues.

Please read the release notes and release notice prior to installing.. 

July 30, 2010 - Known Issue with Installing Version 10.01.01

Some Users are experiencing problems when trying to install Version 10.01.01. The problem occurs when the application tries to install SQL Server and returns an MSXML6 error. Please call the Helpdesk at 866-224-7677 for the work around.

July 28, 2010 - Version 10.01.01 Release

I-Suite Version 10.01.01 is finally here! The primary focus of this release is to implement additional security requirements, update the database engine to MS SQL Server 2005 Express, and to fix several outstanding application defects. There are significant changes in User Account Access. It is imperative to review the release notes and release notice prior to installing.

July 22, 2010 - Helpdesk Contractor Change Happening Soon

 

July 14, 2010 - BUG in the Cost module

A New issue has been identified in the Cost module. When editing cost records to change the rate to $0.00, the Quantity and Rate Type is deleted. Refer to the Bugs and Tips page for more information.

July 7, 2010 - IBA Newsletter

Welcome to the first newsletter for the IBA Project! We’ll issue IBA Newsletters quarterly or more often as needed. Communication has been a major contributor to the success of I-Suite, and we are committed to keeping users and stakeholders involved in the development and implementation of e-ISuite.

May 13, 2010 - Potential Changes for I-Suite Version 10.01.00

Tentative release in mid-July. If there are any questions, please contact Donna Tate (530) 478-6865 or (530) 559-1100.

April 14, 2010 - Barcode Pilot Information

For more information, contact Gina Bald at gbald@fs.fed.us

April 5, 2010 - *Patch 9-2*

The primary focus of this patch is to update the AD pay rates to the 2010 approved rates. You may go to the DOWNLOAD page or Click Here to download the 9-2 Patch. Please read the Release Notice and the Release Notes for more information.

March 8, 2010 - *Patch 9-1*

The primary focus of this patch is to improve application performance while running cost. Other changes included in this patch are identified in the Summary Release Information section of the Release Notes. You may go to the DOWNLOAD page or Click Here to download the 9-1 Patch. Please read the Release Notice and the Release Notes for more information.

October 6, 2009 - Barcode Pilot Trip Report

The Barcode Pilot Trip Report is now available on the Documents Library Page.

February 2, 2009 - e-ISuite: The next generation of I-Suite

The e-ISuite system is a web browser (e.g. Internet Explorer) enabled I-Suite application for use at the Incident Command Post (ICP) and in agency offices to manage emergency incidents and planned events. To learn more about the next generation of I-Suite, check out the e-ISuite link (now in the left navigation) which will direct you to the Incident Based Automation (IBA) website.

December 13, 2008 - ROSS Import Change Effective Jan 1, 2009

The process to download incident data from ROSS will be changing effective January 1, 2009. The Data Delivery System (DDS) currently used by Incident Management Teams and I-Suite users to download ROSS data for import into I-Suite will no longer be available after December 31, 2008.  This functionality will be replaced by Cognos® User Community Reports beginning January 1, 2009. Please Click Here to read more.

May 5, 2005 - I-Suite Knowledge Database

Using the ISuite helpdesk Knowledge Database is a quick, easy way to get answers to some of your problems. Access to the Knowledge Database is through the Helpdesk website , or a link on the User Support Page of the I-Suite web site. You can look up issues by keyword or topic, or scan the top recent issues by topic. Give it a try!